Privacy Policy
1) Our Privacy Policy describes the ways in which we collect, store, use, and protect your Personal Information, it is important for you to review this Privacy Policy.
By "Personal Information" we mean information that can be associated with a specific person and can be used to identify that person.
2) We do not consider anonymised information to constitute Personal Information, as it cannot be used to identify a specific person. We collect Personal Information from you when you use the BE Mobile Application and/or Website (which includes, but is not limited to, when you call or email our customer support team). By providing us with your Personal Information, you expressly consent to us processing your Personal Information, in accordance with the Terms of this Privacy Policy.
3) We may amend our Privacy Policy at any time by posting a revised version on the Mobile Application and/or Website. The revised version will be effective at the time we post it and, following such posting, your continued use of the Mobile Application and/or Website will constitute your expressed consent to us continuing to process your Personal Information, in accordance with the revised Terms of our Privacy Policy.
4) We encourage you to check Mobile Application and/or Website regularly for the announcement of any amendments to our Privacy Policy.
Our Privacy Policy Covers the Following Topics:
1. Our Collection of Your Personal Information.
2. Our Use of Your Personal Information.
3. Your Use of Your and Other Users’ Personal Information.
4. Accessing, Reviewing, and Amending Your Personal Information.
5. Third Party Website Links.
6. Cookies.
7. No Spam or Spoof emails.
8. Protecting your Personal Information.
9. How You Can Contact Us About Privacy Questions.
1) As part of your registration on the Mobile Application and/or Website, you will be asked to provide certain Personal Information, such as your name, email address and/or telephone number, your date of birth or other identifying information. Additionally, in order for us to verify your identity, we may need to request from you a valid proof of identification (xxxxxxx).
2) We don’t collect or store any financial information from you, such as your credit card, and/or bank account details, as the financial transactions are processed through Third Party service providers (Payment Gateway).
3) You will need to input this financial information into the "payment" section of the Mobile Application. We do not use this financial informational as the financial transactions are processed through a Third Party service provider (Payment Gateway). Following your registration on the Mobile Application and/or Website, you should not post any Personal Information (including any financial information) anywhere on the Mobile Application and/or Website other than the payment section of Mobile Application. Restricting the posting of Personal Information to the payment section of Mobile Application and/or Website protects you from the possibility of fraud or identity theft. The posting by you of any Personal information anywhere on Mobile Application and/or Website other than on the payment section of Mobile Application may lead to the suspension of your use of Mobile Application with no liability on Mobile Application and/or Website .
4) You bear sole liability for your Personal Information (including any financial information) in relation to any loss generally, of any nature, whether caused by fraud or serious negligence in the use of your Personal Information (including any financial information) or any of the components thereof (password, for example) we shall bear no liability in respect thereof.
5) Please note that we may use your Internet Protocol (or IP) address (which is a unique number assigned to your computer server or your Internet Service Provider (or ISP) to analyse user trends and improve the administration of the Mobile Application and/or Website.
6) We may also collect information about your computer (for example, browser type) and navigation information (i.e. the pages you visit on the Website) along with the times that you access the Website.
7) If you have provided any reviews on the services provided by us or our vendors, you agree that this information may be used in advertising and/or marketing to promote our services or that of our vendors.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey, in addition to the information provided by you as it relates to our services such as (weight, height, and other health related information). We may also collect feedback ratings and other comments relating to your use of Mobile Application and/or Website, where we aggregate Personal Information for statistical purposes, such aggregated Personal Information shall be anonymized.
1) When you provide your Personal Information to us, you are deemed to have authorized us to collect, retain, and utilize that Personal Information for the following:
To provide you with services and customer support; to analyse and improve the services we
have provided for you; to prevent illegal activities; troubleshoot problems; collect fees; provide you with promotional emails and verify information you give us with third parties; in addition to the use of aggregate data in anonymised manner by us or any third party authorised or licensed by us. Verifying your identity, verifying your eligibility to register as a user of Mobile Application, processing your registration as a user, providing you with a log-in ID for Mobile Application and maintaining and managing your registration; performing research or statistical analysis in order to improve the content and layout of Mobile Application, to improve our product offerings and services and for marketing and promotional purposes; we may use your name, phone number, residential address, email address and fax number ("Marketing Data") to provide notices, surveys, product alerts, communications and other marketing materials to you relating to goods and services offered by us on Mobile Application.
2) Though we make every effort to preserve your privacy, we may need to disclose your Personal Information to law enforcement agencies, government agencies or other Third Parties where we are compelled so to do by a court order or a similar legal procedure; where we are required to disclose your Personal Information to comply with law, where we are cooperating with an ongoing law enforcement investigation, or when we in good faith believe that our disclosure of your Personal Information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our Terms.
You further agree that we may disclose and transfer your Personal Information to service providers engaged by us to assist us with providing you with our services, including but not limited to, data entry, database management, promotions, products and services alerts, delivery services, payment extension services, and membership authentication and verification services) ("Service Providers"). These Service Providers are under a duty of confidentiality to us and are only permitted to use your personal data in connection with the purposes specified above, and not for their own purposes (including direct marketing). You agree that we may disclose and transfer, for the purposes specified above, your personal data to other affiliated companies.
Any personal data supplied by you will be retained by us and will be accessible by our
employees, any Service Providers engaged by us and Third Parties referred to above, for or in relation to any of the purposes stated in this article.
All voluntary information may be made publicly available on the Mobile Application and/or Website; therefore, accessible by any internet user. Any voluntary information that you disclose to us becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyright) in such information. You should exercise caution when deciding to include personal or proprietary information in the voluntary information that you submit to us.
3) Additionally, information includes details of your user ID, feedback ratings and associated comments relating to your use of Mobile Application and/or Website.
4) We do not share or disclose any of your Personal Information to Third Parties in the normal course of doing business and will only share or disclose your Personal Information with Third Parties, in accordance with this Privacy Policy.
5) By registering on the Mobile Application and/or Website, you give us your express consent to receive promotional emails about our services and emails announcing changes to, and new features on, Mobile Application and/or Website. If, at any time, you decide that you do not wish to receive any such emails, you can opt out of receiving such emails by clicking on the link at the bottom of any of the emails or by going to the My Account section of the Mobile Application and/or Website.
6) Additionally, we do use comments made by you about Mobile Application and/or Website for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.
7) Your Content
In this privacy policy, "Your Content" shall mean any audio, video, text, comment, images, or other material you choose to display on the Mobile Application. By displaying, you grant us a non-exclusive, worldwide irrevocable, sub-licensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.
Your Content must be your own and must not be invading any Third Party’s rights. We reserve the right to remove any of Your Content from the Mobile Application and/or Website, at any time without notice.
Although we may not routinely screen or monitor Your Content, we may remove or edit inappropriate content or activity reported to us or suspend, disable, or terminate a user's access to all or part of the Mobile Application and/or Website.
You are prohibited from using our Mobile Application and/or Website to share content that: ● Contains illegal content or promotes illegal activities with the intent to commit such activities.
● Contains credible threats or organizes acts of real-world violence. We do not allow content that creates a genuine risk of physical injury or property damage, credibly threatens people or public safety, or organizes or encourages harm.
● We encourage commentary about people and matters of public interest, but abusive or otherwise inappropriate content directed at private individuals is not allowed.
● Violates intellectual property, privacy, or other rights. Do not share content that you do not have the right to share, or claim content that you did not create as your own, or otherwise infringe or misappropriate someone else’s intellectual property or other rights. Always attribute materials used or quoted by you to the original copyright owner.
● Spams others. Do not share irrelevant or inappropriate advertising, promotional, or solicitation content.
● Otherwise violates theses Terms. Please note that specific services may have additional rules and requirements.
1) We cannot guarantee the privacy of your Personal Information when you share Personal Information with other members of the Mobile Application and/or the Website.
2) This Privacy Policy does not cover your release of your Personal Information to another member of the Mobile Application and the Website.
1) You can access and review your Personal Information in the My Account section Mobile Application and/or Website. If your Personal Information changes in any way or is incorrectly presented on Mobile Application and/or Website you should immediately update or correct your Personal Information, as applicable, by accessing the My Account section on Mobile Application and/or Website .
2) Please note that we shall retain your Personal Information during and following the end of your use of the Mobile Application and/or Website as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations, and to take any other actions otherwise permitted by law.
The Mobile Application and/or Website may contain links to other websites. Therefore, this Privacy Policy does not apply to these Third Party sites. The privacy policies of those other parties may differ from ours, and we have no control over the information that you submit to those Third Parties. You should read the relevant Privacy Policy for those Third Party sites before responding to any offers, products or services advertised by those parties.
Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you when you leave the Mobile Application and/or Website to read the privacy statements of each and every website you visit if you intend to provide Personal Information to that website.
1) Like many mobile applications and websites, the Mobile Application and/or Website uses
'Cookie' technology (small computer files placed on your computer’s hard drive). When you go to particular pages on the Mobile Application and/or Website, the cookie identifies your browser with a unique, random number.
2) The Cookies we use do not reveal any Personal Information about you. Cookies help us improve your experience of the Mobile Application and/or Website and also help us understand which parts of the Mobile Application and/or Website are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Mobile Application and/or Website.
1) We do not tolerate spam. To report the Mobile Application and/or Website related spam or spoof emails, please forward the email to support@be-koon.com. You may not use our communication tools to send spam or otherwise send content that would violate our terms. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.
By providing us with Personal Information, you consent to the transfer of your Personal Information to, and its storage on, our servers. We take every precaution to safeguard all your Personal Information from unauthorised access, use or disclosure. All Personal Information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your Personal Information. You must enter your username and password each time you want to access your account. Choose your password carefully using unique numbers, letters and special characters. Never share your username and password with anyone. If you are concerned that your username or password has been compromised, please ensure to change your password by logging onto the My Account section of the Mobile Application and/or Website.
If you have questions or concerns about our collection and use of your Personal Information, please contact our customer support team at support@be-konn.com.
This Privacy Policy was last revised on 18/July/2022